Terms of Service

Last updated: April 8, 2026

1. Acceptance of Terms

By accessing or using DMr Campaign ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to all terms, you may not use the Service. These terms apply to all users, including businesses, influencers, and staff account holders.

2. Description of Service

DMr Campaign provides automation tools for Instagram and Facebook, including comment auto-replies and direct message (DM) workflows. The Service is designed to operate within Meta's platform policies and applicable laws. Features, pricing, and availability may change at our discretion with reasonable notice.

3. Accounts and Access

You must provide accurate registration information to create an account. Each plan includes up to two staff accounts. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately at hello@dmrcampaign.online if you suspect unauthorized access.

4. Acceptable Use

You agree not to use the Service to send spam, harass users, distribute harmful content, impersonate others, or violate any law or third-party rights. Automation flows must comply with Meta's platform terms, community guidelines, and applicable advertising regulations. We reserve the right to suspend accounts that violate this policy.

5. Billing and Payments

Plans are billed on either a monthly or quarterly cycle, as selected at sign-up. Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. You authorize us to charge your payment method at the start of each billing period. Failure to pay may result in service suspension.

6. Cancellation and Refunds

You may cancel your subscription at any time by contacting us at hello@dmrcampaign.online. Cancellation takes effect at the end of your current billing cycle—no partial refunds are issued for unused time within a paid period. We may offer refunds at our sole discretion in exceptional circumstances.

7. Intellectual Property

All content, branding, software, and documentation provided by DMr Campaign remain our exclusive property. You retain ownership of the content you create and send through the Service. By using the Service, you grant us a limited licence to process your content solely to deliver the features you use.

8. Limitation of Liability

To the fullest extent permitted by law, DMr Campaign shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service, including loss of revenue, data, or business opportunities. Our total liability is limited to the amount you paid for the Service during the twelve months preceding the claim.

9. Third-Party Platforms

The Service integrates with Instagram and Facebook via Meta's APIs. We do not control Meta's platforms and are not responsible for changes to their APIs, policies, or availability. Instagram and Facebook are trademarks of Meta Platforms, Inc. DMr Campaign is not affiliated with or endorsed by Meta.

10. Modifications to Terms

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice at least 14 days before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

12. Contact

If you have questions about these Terms, contact us at hello@dmrcampaign.online.